GObookings Security
Summary: As GObookings are currently providing services for government,
medical, corporate entities and the business world in general, the issue
of data security and privacy is very important and GObookings have
implemented a combination of high-level security measures to protect
your data. In addition to usual safeguards GObookings use firewall
technology and 128/256-bit SSL encryption technology. PCI vulnerability
scans are carried out regularly.
This means when you or your customers use the system you are protected
at all times by 128/256 bit SSL encryption which is normally only used
when it comes to processing credit cards online. You will see the
padlock security icon appear in your browser window on all pages within
the GObookings system or https:// in the address bar. All credit card
transactions are protected by the same 128/256-bit SSL encryption and
are processed through an international standard payment gateway,
ensuring maximum data protection.
To provide SMS services, GObookings use Australasia's largest commercial
SMS provider, MessageMedia, an Australian based company with
approximately 8000+ business clients including Australia's four major
banking institutions, government and healthcare entities. They provide a
business-grade SMS service based on a high availability
resilient/redundant platform. MessageMedia uses encryption technology to
safeguard customer data integrity. MessageMedia only use Tier-1
Australian carriers to ensure all our clients' phone numbers and message
content is not passed to unreliable or potentially fraudulent
third-parties. MessageMedia only uses Australian Tier-1 carriers, such
as Telstra and Optus.
GObookings takes every precaution
to protect our users information. When users submit sensitive
information via the website, the information is protected both online
and off-line. The system data transmission is protected by 128/256 bit
SSL encryption at all times. While on a secured page the lock icon will
appear on Web browsers such as Firefox and Microsoft Internet Explorer.
Alternatively this may also appear as https in the address bar. While we
use SSL encryption to protect information online, we also do everything
in our power to protect user-information off-line. All of our users?
information, is restricted in our offices. Only employees who need the
information to perform a specific job (for example, our billing clerk or
a customer service representative) are granted access to personally
identifiable information. All staff have signed Confidentiality
Agreements. Additionally our servers that we store personally
identifiable information on are kept in a secured data centre
environment.
GObookings application web and database servers are housed in the NEC
Polaris data centre and managed by Emantra.
Emantra provides a high level of security which includes the Federal
Government’s Defence Signals Directorate (DSD) Certified Internet
Gateway for hardware, software and documentation.
GObookings Privacy Statement
Uptime Availability
Expected server availability: 99.5%+
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