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AppointmentDiary V8 ALF
(auto-lead-filtering)
Lead Generator - Telephone
Consultation Appointment System
An innovative technology system called
AppointmentDiary V8 ALF (auto-lead-filtering) has been developed by
appointment scheduling specialists GObookings Systems. GObookings is an
Australian based company with government, university, corporate and
business clients within Australia and the USA.
The unique AppointmentDiary V8 ALF system has been recently successfully
deployed across a number of product and service industries. These
companies needed a way to further streamline their online customer
services by quickly coupling customers with a consultant conversant in
the particular product range of interest.
Available as an off-the-shelf hosted solution with optional
fully 100% customised customer/user web service interface.
See comments from our
clients
See Comparison of Appointment Booking Software Systems
AppointmentDiary V8 ALF can be accessed
in the following ways:
- From links on your company web site
taking the customer to the appropriate sales or service consultant
- From links on a Directory web site
of businesses
- From an internal or external call
center allowing for telephones calls to be converted into telephone
appointments with the 'right' person.
The ALF solution allows the customer to firstly select a product range.
Once the customer has selected the product range and day; available
times are then displayed reflecting the availability of the designated consultant(s)
for that product.
Customer appointments are then made in an easy seamless and
user-friendly way. The customer is able to book the ‘right consultant’
to telephone them at a time and day which suits them, with an instant
email confirmation.
Simultaneously the auto-lead-filtering process initiates an instant SMS
text message and email to that particular consultant. The Sales Manager
also receives an email confirmation for each appointment made and has
the capability to view and report on the activity of the various
consultants across any number of locations.
Feedback – “AppointmentDiary V8 ALF has increased our sales
dramatically whilst delivering improved service to existing and new
customers. With our large range of products it allows better access for
customers to the appropriate qualified sales consultant.”
The AppointmentDiary ALF system is secured by 128 bit SSL encryption
throughout and has many powerful and unique features including a forward
time feature to control the flow of appointments and customizable
interfaces for each consultant and support staff. Should it be needed a
built-in option also exists for an intelligent auto-rostering system
across sales personnel for the same product. In addition the same
solution will work in conjunction with a call centre to better manage
sales leads from multiple sources. The AppointmentDiary V8 ALF system is
available in Hosted Enterprise and Server Enterprise versions.
Directory
ALF Tele-appointments - This configuration will allow a link to be placed on
an online Directory listing or web site to drive traffic to a business
without the need for the business to change their existing appointment
system. In a 24/7 online environment the new client will select a time
for the business to telephone them back with information. Email and SMS
alerts as confirmations and reminders are generated along with excellent
data collection and reporting features.
Suitable for: Online Directories, Call Centers and business web
sites. A Hosted Enterprise and Server Enterprise version is available
for corporations and government
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Now is the time to make your business more
efficient...
GObookings is the answer! |
Well Established - Proven and Reliable
- Australian
A satisfied client base
within Australia and the USA
GObookings clients include a mix of Federal and State Government departments, universities, global
corporations, medium to large businesses... all successfully
maximising efficiency by using GObookings systems as an integral part of their
operations.
 Suitable for use by:
- Online Directories
- Web Sites
- General business
- Government
- Corporations
- Universities
- Call Centers
The system is easy to use with intuitive interfaces. During the
appointment booking process comments and a document or image can be
attached for the recipient business to consider. The business can then
telephone the client back at the client nominated time to discuss their
requirements. Offers multiple
permission levels for staff members or call center staff access along
with optional client own secured online access interface. Also suitable
for Serviced and Virtual Offices.
For Further
Information
Please call
during business hours to speak with one of our friendly Senior Solutions
Consultants or Executives. Alternatively you may prefer to use our
Email Inquiry Form. Thank you.
Sales & Support
Brisbane:
07 3286 6633
Sydney: 02 8197 8747
Melbourne: 03 8683 0298
Adelaide: 08 7129 7007
Perth: 08 6103 1171
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